New pkl believes gaming should be a source of entertainment — not stress. We're committed to creating a healthy, safe, and responsible gaming environment for every player.
Playing responsibly on new pkl isn't just about following rules — it's a mindset. We want you to enjoy every game, but never reach a point where it disrupts the natural rhythm of your life.
Online gaming is growing rapidly in Bangladesh. Many people enjoy it as entertainment, but a small number sometimes lose control. new pkl recognizes this reality and has developed multiple protective tools so you can stay in charge of your own gaming experience.
Our responsible gaming policy is built on three core principles — Awareness, Control, and Support. Awareness means understanding your own gaming behaviour. Control means setting limits and sticking to them. And Support means new pkl will be there for you whenever you need it.
Only individuals aged 18 or above may open an account on new pkl. KYC documents may be required for age verification.
If you answered "yes" to any of these, reach out to us. Seeking help is a sign of strength.
New pkl gives you the freedom to play the way you want — while keeping you protected.
Set your own daily, weekly, or monthly deposit limits. Once set, limits take effect immediately. Increasing a limit requires a 24-hour wait; decreasing one happens right away.
Set a time limit for your sessions in advance. Once the time is up, new pkl will automatically alert you and log you out if needed.
Set a maximum amount per betting round. This limit protects you from significant losses in impulsive moments and keeps you within your budget.
Exclude yourself from the platform for a set period (1 week to 5 years), or permanently. This request takes effect immediately.
View detailed reports of your gaming history, time spent, and money used at any time. Understanding your patterns makes it easier to make informed decisions.
A popup will appear at regular intervals showing your current session details, reminding you how long you've been playing.
The protective tools on new pkl are straightforward to use. Just log in to your account and everything can be set up in a matter of minutes.
Experts recommend setting your limits as soon as you create an account — so you never have to think about it later.
Log in to new pkl with your username and password — via the website or mobile app, whichever is convenient.
Click the icon in the top right corner and go to "Account Settings" or the "Responsible Gaming" option.
Deposit limits, session time, betting limits, or self-exclusion — select whatever you need.
Enter your preferred amount or time limit. The system will apply it instantly.
Click the "Save" button. You'll receive a confirmation SMS or email.
New pkl offers more than just tools — a complete support system is ready for you.
If you feel like you need a break, activate "Cooling Off" mode for anywhere between 1 day and 6 weeks. Your account stays active during this period, but placing bets will be disabled.
You can allow a trusted family member to view your account activity. This is an effective way to stay accountable.
View your total spend, winnings, and net result in real time on screen while you play. Having the information in front of you makes it easier to make informed decisions.
For any issues or assistance, email us at support@newpkl.net or reach out via live chat. Our team is always ready to help.
Use the "Emergency Stop" option to instantly close your account at any time. It's located at the top of the Settings page.
If needed, we can connect you with professional counselling services. It's completely confidential and free of charge.
If you notice any of these signs in yourself, contact us today at support@newpkl.net. We won't judge — we'll help.
Responsible gaming isn't about enjoying less — it's about enjoying more, for longer.
We're not just building tools — we're building a culture.
We present all information clearly — no hidden terms.
We ensure equal opportunity and a safe environment for all players.
We're not just a business — we're building a responsible community.
The wellbeing of every player is our top priority.
New pkl is an 18+ platform. We are firmly committed to protecting minors from gaming. If you believe someone underage is using this platform, please report it to support@newpkl.net.
Join new pkl — where the fun is real, the environment is safe, and a responsible team has your back every step of the way. Get started today.