Your personal information is completely safe at new pkl. In this Privacy Policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.
The key pillars of new pkl's Privacy Policy at a glance
All your data is stored with AES-256 encryption. TLS 1.3 is used during data transmission, ensuring banking-grade security.
New pkl never sells your personal data to third parties. Your information is never shared for marketing purposes without your consent.
You can view, correct, or request deletion of your data at any time. Your privacy settings are entirely in your hands.
Your data is stored in ISO 27001-certified data centers, with 24/7 server monitoring and regular security audits.
All payment information is handled in compliance with PCI-DSS standards. Card and mobile banking details are never stored on our servers.
If you do not wish to receive marketing communications, you can unsubscribe at any time. new pkl does not believe in sending unsolicited messages.
Welcome to new pkl. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the newpkl.net website or mobile app, you consent to the processing of your information as described in this Privacy Policy.
We believe transparency is the best policy. This document is written in plain, simple language so every user understands exactly what happens with their data. new pkl treats the privacy of Bangladesh's users as its highest priority and follows international data protection standards.
This Privacy Policy applies to all services, mobile applications, and customer support channels of newpkl.net. All previous versions of this policy are superseded by this document.
New pkl only collects information that is necessary to provide its services. We do not collect excessive or irrelevant data. The types of data collected and how they are gathered are detailed below.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity-Related | Name, date of birth, NID/passport number | Registration Form |
| Contact Information | Email, mobile number, address | Registration Form |
| Financial Information | BKash/Nagad number, bank account | Payment Section |
| Activity Information | Betting history, transaction records | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Communication Records | Support chat, email correspondence | Automatic |
Sensitive information such as NID or passport details is used solely for KYC verification and is stored separately in encrypted form.
New pkl uses your data only for lawful and specified purposes. Each purpose is clearly outlined below. We never misuse your information or use it for anything beyond what has been stated.
New pkl does not sell your personal data to third parties. However, limited data sharing may be necessary in certain specific circumstances. In each case, we share only the minimum required information and verify that the receiving party meets our privacy standards.
New pkl never sells or rents your data to advertisers, data brokers, or any other third party for commercial purposes.
New pkl uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve the quality of our services.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain site functionality. For our app, tracking permissions can be adjusted in the app settings.
A cookie consent banner is displayed on your first visit to the site, where you can set your cookie preferences.
New pkl does not retain your data longer than necessary. Retention periods are determined based on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | To Provide Our Services |
| Transaction Records | 7 years | Legal & Financial Obligations |
| KYC Documents | 5 years | Regulatory Requirements |
| Support Conversations | 2 Years | Service Quality Improvement |
| Betting History | 5 years | Dispute resolution & audit |
| Marketing Preferences | Until Unsubscribed | Communication Management |
Once the designated retention period expires, data is securely deleted or irreversibly anonymized.
As a new pkl user, you have certain important rights over your own data. To exercise these rights, email us at support@newpkl.net and we will respond within 30 business days.
You have the right to receive a complete copy of all the data we hold about you.
If any of your information is incorrect or incomplete, you may request that it be corrected.
You may request the deletion of your data under certain circumstances ("right to be forgotten").
In certain circumstances, you may request that the processing of your data be temporarily suspended.
You have the right to receive your data in a structured, machine-readable format.
You have the right to object to your data being used for marketing or profiling purposes.
To exercise any of these rights, write to us at support@newpkl.net. We will respond within 30 business days after verifying your identity.
New pkl uses industry-leading security technologies and practices to protect your data. Below is a detailed overview of our multi-layered approach to data protection.
In the event of a security breach, affected users will be notified within 72 hours and immediate steps will be taken to mitigate any damage.
New pkl is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at the time of registration and confirmed through identity documents during the KYC process.
New pkl may update this Privacy Policy from time to time. Revisions may be made due to legal changes, the introduction of new services, or improvements to security.
Last updated: January 2026. Subscribe to our newsletter to stay informed about future updates.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection team. We take every request seriously and are committed to responding promptly.
To verify your identity when processing privacy-related requests, we may ask you to confirm who you are. This is done solely to protect your data.
Now that you've read the privacy policy, go ahead and register with new pkl with confidence. Your data is completely safe with us.